Acer Iconia Tab W4 820 camera won't work.

mptc
mptc Member Posts: 8 New User
edited March 2023 in 2017 Archives

The camera quit working on my tablet. About a year ago I had the same problem but it was linked to upgrading to Windows 10 from Windows 8.  The only issue that I can think of is I had issues with my Norton Security and was installing and re-installing to fix errors.  The message that I get when I click on the app is...

 

"We can't find your camera - Check to be sure it's connected and installed properly, that it isn't blocked by antivirus software, and that your camera drivers are up-to-date. If you need it, here's the error code: 0xA00F4244(0xC00D36D5).

 

Any help would be greatly appreciated.

 

 

Answers

  • billsey
    billsey ACE Posts: 34,101 Trailblazer

    Fire up Device Manager and look for the camera. If it's not shown check show hidden devices and look for it there. If it shows up on either does it show an error?

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