Error code 0xc000001 - Recovery: Your PC Couldn't Start Properly

dmw2200
dmw2200 Member Posts: 17 New User
edited March 2023 in 2017 Archives

i can't recover windows i try from alt+f10 but tell me can't so what can i do to recover?

and i got this message error

critical service failed

i can't do rest from alt+f10 

my laptop is
acer predator g9-592

Answers

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder

    The only way to fix this, that I know of for now, is to completely re-install windows. The laptop might not be recognising the hardware. Try to perform a recovery with your mouse unplugged, it could be from that, as the keyboard and other components like trackpad can't be removed. If your laptop is still in warranty, acer will fix it for, but only if you haven't changed the OS, e.g upgrading to 10 from 8. This is the only thing I can suggest you for now. Hope someone else can solve your problem.

    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


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