G9-593 screen flicker

Jincho
Jincho Member Posts: 1 New User
edited March 2023 in 2017 Archives
I bought my laptop in December 2016
I'm using my laptop with adapter usually so idk what i have problem in my laptop

My laptop screen be black and become normal screen when i use my laptop without adapter.
This problem happen randomly
When i playing game, using SNS, programming, and so on.
but if i use my laptop with adapter, no any problem.

Actually this problem is not a serious problem because i use my laptop with adapter everytime.
But I'll use my laptop without adapter soon.
Is this problem on hardware? Or software?
And what is the problem?

Answers

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder

    If you go through the previus topics, you will see that other people have the same problem. And no, this is not a hardware problem, it is just supposed to work this way. If you are using the laptop unplugged from the charger and apply a stress to the GPU, it will turn off, the screen might start flickering and so on. Simple solution don't run applications/software that requires more power from the GPU and you won't have problems.

    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


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