Aspire E 17 Mouse Freezes Randomly

sister5091
sister5091 Member Posts: 4 New User
edited March 2023 in 2017 Archives

Hi.  I have an Aspire E17 Acer laptop and the mouse freezes when I am on a webpage.  I have a wireless mouse attached to a usb port on the laptop.  I have tried to unfreeze it with Cltr+ALT+ Del, but  that does not work.  The only way to unfreeze the mouse is to restart the laptop.  Threre must be a simplier way.  Any suggestions will help. 

Thank you.  sister5091

Answers

  • Mary-Acer
    Mary-Acer Acer Crew Posts: 868 Acer Crew

    Does this happen when using the touchpad instead of the external mouse? It could be that the mouse needs an updated driver; you might check with the vendor to see if there is an updated driver available.