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ReBuilding Acer SW5-012

meshmutmeshmut Member Posts: 1

Hello Everyone,

My Acer SW5-012 failed and I installed Windows 8.1 Enterprise but the tablet hangs 10mins after login. I want to use the original OS. I have the the recovery partition drive with all the OS files and my question is which files i should copy on a bootable USB to reinstall the original OS.

 

Kindly assist, thanks in advance.

FAQ & Answers

  • Acer-MaryAcer-Mary Acer Crew Posts: 868 Acer Crew

    Acer's support for restoring the system is via ALT+F10 recovery or by USB back up created via the eRecovery utility. We are unable to support moving saved recovery files over to a USB drive for the purpose of restoring. Below are links on how to do an ALT+F10 recovery but if you formatted the drive you won't be able to do this. Please contact Acer support for your region to inquire about getting a USB recovery drive: https://www.acer.com/worldwide/

     

    http://acer.custhelp.com/app/answers/detail/a_id/35232

     

     

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