ReBuilding Acer SW5-012

meshmut
meshmut Member Posts: 1 New User
edited March 2023 in 2017 Archives

Hello Everyone,

My Acer SW5-012 failed and I installed Windows 8.1 Enterprise but the tablet hangs 10mins after login. I want to use the original OS. I have the the recovery partition drive with all the OS files and my question is which files i should copy on a bootable USB to reinstall the original OS.

 

Kindly assist, thanks in advance.

Answers

  • Mary-Acer
    Mary-Acer Acer Crew Posts: 868 Acer Crew

    Acer's support for restoring the system is via ALT+F10 recovery or by USB back up created via the eRecovery utility. We are unable to support moving saved recovery files over to a USB drive for the purpose of restoring. Below are links on how to do an ALT+F10 recovery but if you formatted the drive you won't be able to do this. Please contact Acer support for your region to inquire about getting a USB recovery drive: https://www.acer.com/worldwide/

     

    http://acer.custhelp.com/app/answers/detail/a_id/35232