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Synaptics touchpad driver not installing on Aspire VN7-592G-77LB (Aspire V15 Nitro)

 

My touchpad driver will not install. I have uninstalled the driver and then tried intalling the synaptics touch driver from both Synaptics site and Acer's. Once I have attempted the install and restarted my laptop it still says it is using a generic Microsoft PS/2 driver. Clicking on the mouse option in control panel yields the following error message

 

"Unable to connect to the Synaptics Pointing Device Driver"

 

I have attempted installing the Synaptics driver version v19.0.19.1 from the synaptics website, and version 19.0.25.5 from Acer's website.

 

(EDIT) I am in windows 10 Education build 14393

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