SW5-171 Screen Flicker

ike53
ike53 Member Posts: 1 New User
edited March 2023 in 2017 Archives

My daughter's SW5-171 tablet flickers when moved on or off the keyboard dock. I've updated the BIOS, Video, Chipset and installed the newest Quick Access software, none has helped. 

Answers

  • Mary-Acer
    Mary-Acer Acer Crew Posts: 868 Acer Crew

    This sounds like a hardware issue that will require repair. When you separate the keyboard from the LCD there should not be any flickering. Please contact Acer support from the contact info posted here:

    https://www.acer.com/worldwide/