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Bios update failed on Aspire T-180. Boot stop at "Verifying DMI Pool Data"

SmartcardSmartcard Member Posts: 2
in Aspire, Veriton and Revo Desktops

Hi

I updated my Bios on my Aspire T-180 but it failed. At the end of the update, the Winflash utility reported that it failed. Now, the PC stop at "Verifying DMI Pool Data".

I tried to clrear de CMOS data after removing the RTC Battery.

I dosconnected everything to make sure it's not a device. I even added a Floppy drive to try to boot from anything after trying a USB bootable disk but the BIOS always stop on "Verifying DMI Pool Data".

 

I would really appreciate to know if there is a solution or if I'm spending my time on my wife's PC.

Thanks

FAQ & Answers

  • Acer-MaryAcer-Mary Acer Crew Posts: 871 Acer Crew

    If a BIOS flash fails and the system will not boot properly then the system will need repair to fix it. Please contact Acer support from the contact info here:

    https://www.acer.com/worldwide/

  • SmartcardSmartcard Member Posts: 2
    In the mean time I found that the failure is caused by a parameter for protecting the boys update that must be changed before updating. I have two issues with that : first, it should have been shown in the instruction downloaded with the BIOS bin file and tools, and second, the BIOS chip shouldn't have been broken because the protection in the parameters was not removed.
    I ordered a new BIOS chip with the latest BIOS. Apparently, the was this of peoples with the same issue. Not a good thing for Acer image.
  • Trebor-CroydonTrebor-Croydon Member Posts: 2

    See also: http://community.acer.com/t5/Aspire-Desktops/Acer-Aspire-XC-704-No-startup-logo-amp-cannot-enter-BIOS/m-p/482603#U482603

    All we got was aDOS-like screen suggesting a BIOS upgrade - no instructions.

    It probably resulted from the W10 upgrade from W8.1 that Microsoft forced on us.

     

    I have the same issue with a Aspire XC-703 where we accepted the request to update the BIOS.  All seemed OK with a confirmatory message.  Since then all we get is the humming power unit. No light on mouse or keyboard, nothing on screen, no disk IO.  Have tried (without mains power cord) holding power switch for 30 seconds, removing hte BIOS battery for hours but it still refuses to load the BIOS.  Have now also tried using the BIOS jumper before re-inserting the battery but still no good.

    Is there a guide to show how to manually reset the BIOS to factory fit?

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