Acer 500A says not connected to internet even though it is plugged into computer and shows it is

bopphaley
bopphaley Member Posts: 1 New User
edited March 2023 in 2017 Archives

Acer 500A shows it is connect to my motorola modem - and it is plugged into the computer as I was hoping to download newer driver.  I can't do anything internet.  Any help would be appreciated.

 

Answers

  • Mary-Acer
    Mary-Acer Acer Crew Posts: 868 Acer Crew

    If the tablet will not connect to the internet there could be a problem with the wifi card in the tablet. You might first see if you can connect to a different network in a different location. If the tablet will still not connect, try the troubleshooting info in the link below. Due to the age of this model, Acer is unable to offer repair but you have the option to take it to a local PC repair shop to see if they can service it for you.

     

    http://searchnetworking.techtarget.com/tip/How-to-troubleshoot-Android-Wi-Fi-connection-problems