what is acernidus & how do I get rid of the message that keeps coming up on my phone?

ajteetime

 I keep getting a message on my acer Liquid Z630 smartphone that AcerNidus has stopped . How do I get rid of this as it is very irritating?

IronFly

no other steps.

IronFly

AcerNidus is an application that will collect bug/crashes of your system and send it to Acer servers.

 

You can't stop or disable, since i'ts a system application but you can try to clear data and cache.

settings/apps - tap on the 3 dots on the upper right of screen, tap on Show system, scroll to Acer nidus, tap it, tap on storage and clear data and cache

ajteetime

I tried but when I tap the 3 dots in Settings/Apps I get 2 options only:

Sort by size and Reset app preferences. There is no Show system that I can scroll to Acer nidus with. Acer nidus doesn't show up anywhere in my apps.

IronFly

can you swap the screen to left and check if ALL tab appears?

ajteetime

Yes I can do that. Then what is the next step?

IronFly

Check if in ALL tab, Acer nidus is visible and do what i wrote in my past post.

ajteetime

Acer Nidus app is visible but when I clic on the 3 dots I still get the same 2 options: Sort by size and Reset app preferences. Do I need to clic open the Acer Nidus app itself to do something?

IronFly

tap on Nidus app and then check if you can clear data and cache.

ajteetime

Okay, did that. Hope it does the trick or is there a further step(s)?

?

IronFly

no other steps.

ajteetime

Thanks for your time IronFly. It seems to have solved the problem.

IronFly

you welcome.