forgot my password can't logon to computer

freebird

freeza

Good day

 

You need to reload the machine to factory and ALL data will be lost.

 

Windows 7:

Note: These steps will return the system to the original factory installation including all factory installed drivers and applications. Back up all data prior to using this procedure.

1. Plug in the AC adapter and battery.
2. Turn the system on
3. Immediately, press ALT on the keyboard and start tapping F10. Continue holding ALT and tapping F10 as the unit boots up.
4. A screen stating "Starting Acer Erecovery" should appear. (Release ALT and stop tapping F10 at this point)
5. There will be 4 options: 1. Restore system to factory default 2. Restore system from user backup 3. Restore system from cd/dvd 4. Exit

 

Windows 8: You need to use the backup flash drive that you should have created.

 

Regards,

Freeza

Tabbiekatz

Which OS do you have? There is an easier way if you have Win 8 that will NOT erase your info.

Tabbiekatz

AND, if you have Win7, I have ways around that as well.