windows 8 black screen after login

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BlueSea
BlueSea Member Posts: 1 New User

Hi,

 

I have a Acer Aspire E1-531 that came with windows 8 pre-installed. 

After I login I get a blank back screen.

I have tried to do a restore to no avail.

I do not have the windows 8 software or key to do a fresh install.

 

What should I do ??

 

Thank you

 

Blue Sea

Answers

  • freeza
    freeza Member Posts: 1,316 Skilled Practitioner WiFi Icon
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    Good day

     

    1. You should have created the factory backup flash drive of your Windows 8 Operating System

    2. I suspect your HDD is faulty. Download the DOS HDD test tool and write the iso on a disk and boot from it: http://www.seagate.com/support/downloads/seatools/

     

    Regards,

    Freeza

     

     

     

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