mon téléphone Z220 perd constamment le reseau

mumu
mumu Member Posts: 1 New User

bonjour, mon Z220 perd le reseau plusieurs fois par jour, cela ne vient pas de mon operateur car les autres portable de la maison marche. je ne recois plus les appel et je ne peut plus appeler non plus, je suis obliger de l'eteindre et le rallumer pour retrouvé le reseau. merci de votre aide

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    can you please post in english?

    I'm not an Acer employee.
  • the_emporium
    the_emporium Member Posts: 61 Troubleshooter

     

    Here is the translation:

    "Hello, my Z220 loses the network several times a day, it does not come from my carrier because the other portable devices in the house work. I no longer receive calls and I can no longer call out, I am forced to turn it off and back on to find the network. Thank you for your help"

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    I had a similar problem on an old HTC.  And even a moto G (1st Gen).  On the HTC, it turned out to be a bug in the radio firmware, and HTC eventually released a fix.  On the Moto G it was just due to a weak radio.  When I'd go in the basement of my home, I'd lose network, but then even when in location which should be fine, it would not auto re-establish a connection.  At that point, instead of rebooting my phone, I would cycle on/off airplane mode which would kill all radios and then turn them back on, so connection would be re-etablished.

     

    Also, depending on your location go into the Settings-->More-->Prefered Network type.  Experiment with various options.. When there are multiple towers, because of preferences, it may be connecting to a tower which may match preferences but not necessarily the strongest.  I do not have data on my cell plan, in a previous home, I had to force the 2G network, otherwise the 3G network at the time would constantly drop out.. 

     

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    If translation is required, I can gladly translate.

    Si une traduction est requise, je peux traduir, avec plaisir.