Acer Liquid Z200 Randomly Turns Back On

MaskofPhantasm
MaskofPhantasm Member Posts: 3 New User

Hi guys I hope that you'll be able to help me to solve this problem. I was wondering if it was possible to keep my Acer Liquid Z200 turned off?. Because I turn it off from time to time, but it turns itself back on. It's the only phone that I've had which does that.

 

Is there anything that can be done about this or do I just have to accept it?.

 

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    so, your phone is turning ON after you long press power button and choose to Shutdown?

     

    check if you have scheduled ON/Off function:

    settings - Scheduled power on & off

     

    check if both slides are OFF

    I'm not an Acer employee.
  • MaskofPhantasm
    MaskofPhantasm Member Posts: 3 New User

    @ACE IronFly Yes, that's correct and yes, both slides were off.

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Really strange.

     

    i can only think about an hardware issue (10%) or something wrong on software side (90%)

     

    have you already tried to do a factory reset? (backup all your persona data first)

    settings/backup&reset - factory data reset

    I'm not an Acer employee.
  • MaskofPhantasm
    MaskofPhantasm Member Posts: 3 New User
    Spoiler
     

    Not yet, but I'll try that out and then get back to you.


    Is there something like Samsung's Smart Switch but for Acer?. If you're unfamiliar with Samsung's Smart Switch it's a program which can reset and restore and the data on your phone.