Touchpad don't work after Windows 10

marrog66
marrog66 Member Posts: 4 New User

I have Nom de produit : Aspire ES1-111M
Numéro de série : NXMSNAA001*********
SNID : **************

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I have : Nom de produit : Aspire ES1-111M
Numéro de série : NXMSNAA001**********
SNID : *****************

After windows 10 was installed, the touchpad don't work.  If I use Fn + F7, all the keyboard stop working. and when I use again Fn + F7, the keyboard don't come back. All the keyboard is freezed. I have to restard the laptop to have my keyboard back. I tried to go back to Windows 8.1, by factory restore, but it don't work.

I tried to install ALL ACER DRIVER but it still don't work.

So now, I tried to buy a restore key from Acer ($44), but the page don't work and I can't finalise my order.

Please tell me if all Acer is out of services, and wy they don't update

 

[edited for privacy-please do not post personal or unique information such as but not limited to full names, email addresses, phone numbers, full serial numbers, etc.]

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