Left Ctrl-Alt-Shift-S not working in Photoshop (but RIGHT Ctrl works)
So I just got my Acer Predator 15, and set it up and it has been pretty good so far, but while working in Photoshop, I wanted to use the common keyboard shortcut "Ctrl-Alt-Shft-S" to export an image. And it did nothing. But when I use the RIGHT Ctrl instead of the LEFT Ctrl, it works.
Any ideas on why this is? It's going to drive me nuts since I have 18 years of muscle memory using the LEFT Ctrl for this shortcut.
Thanks!
Answers
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Have you checked if left Ctrl works with other keys combinations?
like
Ctrl - a
Ctrl - x
and so on
you can also check with an online keyboard test:
I'm not an Acer employee.0 -
Yea, left Ctrl works totally fine otherwise. Just not with a 4-key combination0
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Actually, when looking at the online keyboard test, it seems to work with Left Ctrl-Alt-Shift-[letter] EXCEPT the S key.
Any ideas??
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so 4 keys works but not using "s"
can you please try using an external USB keyboard?
apart an hardware issue, i can't think to any other issue to be honest; neither a keyboard controller issue; if your device is under warranty, i would give a call to Acer support service (not sure they will be able to help you without sending the laptop)
I'm not an Acer employee.0 -
yea but using the RIGHT Ctrl (+ Shift + Alt) works on ALL keys, including the S key. So I can't see how it's a hardware issue.....?
My laptop arrived YESTERDAY so it's still under warranty......0 -
Playing around a bit with that website, and trying different key combinations, it looks like it's actually Left Ctrl+Alt+S that doesn't work.
Could it be that THAT combination hotkey is mapped to something else by default with the Predator??0 -
Can be an Acer software preventing this combination but i can' figure out which one.I'm not an Acer employee.0
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Argh! Well, I do appreciate your help.
I'm trying to think of any other software I have that would need Ctrl+Alt+S.....0 -
to narrow a little, you can try a live USB Ubuntu drive and check if your keyboards works or not (using the same keyboard test website).
download the x64 version and use Rufus to create a bootable USB flash drive, using the same settings as on Rufus website screenshot.
I'm not an Acer employee.0 -
Errrmmm that seems a bit above my comfort level, lol
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ok, no problem
at this point, i would contact the Acer support service.
I'm not an Acer employee.0 -
Yea I guess I'll have to do that. Thanks for your help!
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You welcome.I'm not an Acer employee.0
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Hi guys, sorry to bring this up again, but I'm in the same situation. Do you have a solution?0
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There may be a capacity of left ctrl0
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I used SHIFT + CTRL + ALT + S instead of starting with CTRL.
Tried via external + laptop keyboard - both worked... when I used SHIFT first.
Edit: ALT CTRL SHIFT S too worked.
Model: G3-572
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