W510 keyboard dock repeats letters

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Answers

  • A449
    A449 Member Posts: 6 New User

    Thanks for making available the program that prevents double keystrokes. This is a great workaround.

     

    But I still want to hear from Acer whether they are finding a solution for this issue. Can someone from Acer please provide an update!

  • Maurce07
    Maurce07 Member Posts: 1 New User
    I cant believe that no one from acer did answer ... This Problem is on every UNIT... I got 4 docks ... every dock has the same problem ! I Installed newest drivers... same Problem ! New Installation without any additional Software ... same Problem ! no new drivers delievered no fix nothing .... no support for this ... i wrote several emails no reaction ... i got an w511 for 699€ this is still expensive ... and u beta testing ur product by customers...
  • A449
    A449 Member Posts: 6 New User

    If it's this widespread, how did they decide to bring this to market...? 

     

    What really gets me is that no one from Acer will respond to questions in this thread.  But Acer did respond immediately someone posted a little program that provdes a workaround until there is an actual fix.

     

    So Acer, can you provide an update on when there will be a fix for the problem discussed in this thread?

  • herresko
    herresko Member Posts: 12 New User

    Have exactly the same problems on four newbought tablets. I would like to ask the question in a slightly different angle. Is there anyone who has a dock with absolutely NO problems. It would be nice to know whether the fault was applied to docks delivered from a speciel period of time, or whether it simply (as it looks like) a construction/production error

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