aspire 5517 black screen

bobbi
bobbi Member Posts: 1 New User

hi, my aspire 5517 screen has suddenly started turning black right after i power on. I can not access anything. the power is on, but the screen is black. Any help is appreciated

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    Are you able to connect an external monitor and see the proper video output?

     

    If so, it would be an LCD issue.

     

    If not, the video card has an issue.

     

    We would suggest contacting technical support in your region for further assistance with this issue.
    Acer Service and Support

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