sim card problem

andred
andred Member Posts: 1 New User

I just bought a cell acer z630 liquid and I kave a problem with my 2 sim card the first ons ( koodo) work well but when I put the second one ( bell) it dont work it's like it's not activated I see it but I have this symbol (!) on the signal can you help me.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    as most of multiSIM phones, only one SIM slot works under 3G/4G, the other will work only under 2G network, so you need to check if Bell has a native/supported 2G network or it works only under 3G and up networks.

    I'm not an Acer employee.