keyboard does not work when it is first turned on acer one 14 Z1401-C710

Shaleh-Achmad
Shaleh-Achmad Member Posts: 1 New User

Answers

  • JackE
    JackE ACE Posts: 45,080 Trailblazer

    Do a cold boot. At the Acer logo screen, tap F2 to try to enter the bios menu. If the bios menu appears, press F10. Save settings. Then exit. Report back with results.

     

    Jack E/NJ 

    Jack E/NJ

  • blake
    blake Member Posts: 16 Troubleshooter

    i would try and usb external keyboard. if this works then go to control panel, click on keyboard and click on

    hardware. there should be 2 listed and click on the one with the HID and it should show problems or no problems

    then click on troubleshoot and follow it. hope this helps.