Acer iconia tab 8 won't come back on or switch off

su1
su1 Member Posts: 39 New User

This is the windows version. The other day I could not get the pin input to work so plugged it in and left it. Today I was able to input my pin but then none of my apps showed. I long pressed the windows  symbol and was able to get file explorer up but nothing else. I then tried by using the windows icon to restart it. But now I just have the spinning dots with the word resetting on the screen. It's been spinning for ages now and hasn't come on and won't switch off. What can I do? I have tried soft reset by using the volume and power buttons but I'm lost as that didn't work. Some time ago windows did an update and it took ages to come back on.....could it be something similar?

Answers

  • Karp-Acer_Retired
    Karp-Acer_Retired Member Posts: 2,599 Guru

    We suggest you contact Acer support in your region, since you follow the steps to reset the tablet by pressing the volume and power button and you are no able to fix the issue.

     

    http://www.acer.com/worldwide/

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