E5-573G video and other problems

Nkrissz
Nkrissz Member Posts: 2 New User

Hello users!

 

I have a big issue with my Acer E5-573G-531D laptop. When I first got the laptop I had the same issue but since then I swapped the ram to 16gb and put in an extra 250gb SSD. The original hard drive is in a caddy bay in the dvd reader slot.

 

Most of the time I turn on the laptop videos won't play at all.No youtube or anything through vlc and probably no sound either. Sometimes the taskbar freezes and error becomes unresponsive for a couple of minutes.To resolve this issue I always have to restart the laptop and there's no other way to solve this.

 

I had this issue before swapping the part mentioned before and I know it was related to macromedia flash but I don't really remember what did I do back then.

Any suggestions? Or should I just return it?

Answers