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Has anyone opened up a W510 yet?
The real question is:
Has anyone reset the BIOS password?
After installing the latest driver package, which seems to have a BIOS upgrade with it, it now requires a pw to get into BIOS.
After 2 frustrating hours on the telephone with Acer, they insist on charging me $99 to reset the BIOS pw.
I clearly told them that after receiving instructions from them to install the latest drivers to resolve lock up issues after closing the tablet/keyboard that it now wants a PW.
I never set a BIOS pw!
They say they hear me but insist the driver/BIOS upgrade did not set a pw.
I can almost agree with that but maybe, just maybe, some bit was flipped or a register was set in error during the BIOS upgrade.
I refuse to pay them for a warranty service item and will smash this thing before they get another penny from me.
Thank you Acer for the excellent customer service.