R14 touch screen

Aski10
Aski10 Member Posts: 1 New User

R14 touchscreen works at starting and stops after some time. Still works in other windows. Problem resolves after restart and toichscreen stops after sometime.

Answers

  • Karp-Acer_Retired
    Karp-Acer_Retired Member Posts: 2,599 Guru

    We suggest you check if the software is up to date and also reinstall the driver to see if that fix the issue.

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  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    Could you be a little more explicit here: "R14 touchscreen works at starting and stops after some time. Still works in other windows" Do you mean it stops in one window and works in others ?

     

    What app stops working ?  What happens if you close just that window and reopen ?

     

    BTW does any part of the back of the case feel hot when it stops ?