Iconia B1 touch screen issue or faulty!!

scromby
scromby Member Posts: 1 New User

ive had the tablet one and a half days i have updated it as it told me to and now i have an area of the screen where touch is faulty

 

i turned on "show touches on screen" in the settings and it shows me that the bad patch stutters if i drag my finger across the whole screen i see 3 or four touches then it catches up with my finger im not moving fast either 

 

howerver i cannot use that bad patch for any kind of input as it does NOT respond

 

i have done a full factory reset and no change 

 

HHHHHEEEEEEELLLLLLPPPPPPP!!!!!!!!   Robot Sad

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    Unfortunately, there is no way for us to fix a section of screen that is not responding correctly, on the forums.

     

    We would suggest contacting technical support in your region for further assistance with this issue.
    Acer Service and Support

This discussion has been closed.