Switch Alpha 12 Backlit keyboard problem
Dellemain
Member Posts: 6 New User
Hi i cant get my Backlit keyboard to light up how do i turn it on and off
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Answers
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Hello,
- Does your convertible is a SA5-271P?
- Do you have a symbol on the [F9] key?
- Could you post a picture of your keyboard?
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have no clue too what model it is, it came with the tablet :-S
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- Do you have Acer Care Center in the programs list?
- Did the backlit function work before?
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Yes have the Acer care center
And no it hasn't been lit, so maybe the conclusion is that it's not built in this model ??0 -
- Launch Acer Care Center
- In the system information tab, you'll find the serial number.
Could you give me the first ten characters of the serial number (S/N)? Only the first ten.
PS: Thanks for the picture.
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Yes sure SN : NTGDQED005****
[edited for privacy-please do not post personal or unique information such as but not limited to full names, email addresses, phone numbers, full serial numbers, etc.]
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Only the first ten!
So according to your S/N, you own a SA5-271-778R (Switch Alpha 12).
Last question:
I think there is a sticker located on the bottom of the keyboard with a string of characters starting by NK...
I will also need the first ten to be sure.
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No sticker at the bottom or anywhere for that sake :-(
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No problems. I finally found the answer.
Here is the SA5-271-50QX model with a backlit keyboard (the little symbol on the [F9] key):
As you haven't this symbol on your keyboard, yours is non backlit.
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Well that sucks =(
But thanks for the help buddy
much obliged =D0 -
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Is it possible to buy a backlit keyboard separately? If so can you please post the link becasue i cannot see it in the store.
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The link to the Backlit Keyboard is here: https://store.acer.com/en-us/keyboard-dock-for-switch-alpha-12-akb6us0
(Edit: Oh! Sorry this link points to a US keyboard and I see the OP's keyboard seems to be a Danish keyboard... and the Language bar says "DAN" which may mean Danish!)
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Hi metalslug,
Could you give me the first ten characters of the computer serial number (S/N)? Only the first ten.
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Ok my system is the SA5-271
Here are the first 10 characters: NTLCDAA001
The US keyboard that was linked above should work just fine, but I'm in Canada and for some reason it won't let me ship it there?!
Is there any way I can order this light up keyboard while its on sale?
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Hi metalslug,
Do you prefer an US or CDN keyboard?
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Hi metalslug,
As I have no reply from you, I give you the two part numbers:
Spoiler
You should contact your customer service .They will give you the contact details of their part partners. You can also buy these parts from these local reseller.NK.I121A.008 KEYBD.US-INT.BL NK.I121A.00W KEYBD.US.W/CAN/FRE.BL (yours) 0 -
hi i am adnynajiy..i am new user..can you tell me the different between model SA5-271P and SA5-271?
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Hi adnynajiy88,
The main difference between these two series is the version of Windows:
- SA5-271: Home Edition
- SA5-271P: Pro Edition
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Thanks for the information ????0