S5-371 dual display issue with type-c adapter

mlinnalomlinnalo Member Posts: 1

I have fully upgraded windows 10 and all the latest drivers from Acer support pages installed to my Aspire S5-371.

When I'm trying to connect a display into type-c USB-port using a type-c/HDMI adapter, windows shows an error message "Display connection is limited" and by clicking it, it opens following web site:

 

https://msdn.microsoft.com/en-us/library/mt628692(v=vs.85).aspx#_5

 

I tried 2 different type-c/HDMI adapters with same results. Does my new laptop support dual display at all?

FAQ & Answers

  • padgettpadgett ACE Posts: 4,038 Pathfinder

    The end of the M$ note says "The hardware and software on the system, the device or adapter, or cable does not support the DisplayPort /DockPort or MHL alternate modes."

     

    Now since a regular USB port works (2.0 even) for DisplayPort that leaves MHL. Maybe you need one of these.

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