Examples: Monday, today, last week, Mar 26, 3/26/04

S5-371 dual display issue with type-c adapter

I have fully upgraded windows 10 and all the latest drivers from Acer support pages installed to my Aspire S5-371.

When I'm trying to connect a display into type-c USB-port using a type-c/HDMI adapter, windows shows an error message "Display connection is limited" and by clicking it, it opens following web site:

 

https://msdn.microsoft.com/en-us/library/mt628692(v=vs.85).aspx#_5

 

I tried 2 different type-c/HDMI adapters with same results. Does my new laptop support dual display at all?

FAQ & Answers

  • padgettpadgett Posts: 3,923ACE Pathfinder

    The end of the M$ note says "The hardware and software on the system, the device or adapter, or cable does not support the DisplayPort /DockPort or MHL alternate modes."

     

    Now since a regular USB port works (2.0 even) for DisplayPort that leaves MHL. Maybe you need one of these.

Sign In or Register to comment.

Who's Online125

bakujack
bakujack
BeHasU
BeHasU
enefem
enefem
Goose9
Goose9
IronFly
IronFly
IVAN_PC
IVAN_PC
JackE
JackE
Karthi
Karthi
ohoh72
ohoh72
smartyyy
smartyyy
tommy_crochetti
tommy_crochetti
+114 Guests

Join in, share your experience!

It looks like you're new here. If you want to get involved, click one of these buttons!

Announcements

Acer Community is now available in French! We are delighted to announce the addition of French to the list of supported languages in order to reach more users and expand on our mission to break the barriers between people and technology. You can access the French community from the drop down language menu located next to your username on the top right corner.


Participez aux discussions !

New Here?

Register to get all the benefits of being a member! Get social and introduce yourself in our Welcome Forum, or learn about our ACE Program and What's Happening at Acer.

Intel Extreme KAtowise 2019
Predator Join the forum discussions on our
Predator line of products.
Find out about the Acer ACE program.