Acer A1-810 tablet password reset problem - can't log in?

bubblestopper
bubblestopper Member Posts: 1 New User

I haven't used my Acer tablet in awhile (probably two years or so), and I forgot my password, so I reset it online. Now, it works when I login on my computer, but whenever I login on the tablet, it says "username or password invalid". I''m confused, because my username and password should be the same, so I don't know why my tablet says its invalid.... Is there any way to fix this? 

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    are you able to turn wifi on?

     

    if your tablet doesn't sync with the new password, it will still ask for the old one that you forgot.

    I'm not an Acer employee.