why does my acer 15" chromebook keep shutting down so I have to reboot and restore

davekilbourne
davekilbourne Member Posts: 1 New User

my 15: acer chromebook keeps shutting down and requiring me to reboot and then "restore" why is this and what can I do?

Answers

  • Elkino2003
    Elkino2003 Member Posts: 68 Troubleshooter

    Does the machine restart at booting stage?

    Does your machine allow you to enter the BIOS menu?

     

    Normally issues like this had to do with your hard drive.

     

    Try this first

     

    Boot up

    Quickly goto BIOS

    Try to switch from AHCI TO IDE( if that is there)

    Save changes and restart

     

    Expectations:

    If the machine doesn't restart again, note that you have to update your AHCI 

    Drivers or any