My aspire switch 10 E has camera problems

Linnabby
Linnabby Member Posts: 1 New User

Hello everyone, I'm hoping that there is a simple solution to this;
My aspire switch has front and back cameras, and I've been excited to try this out, but my first problem is trying out the camera app that came with my notebook; The front camera works perfectly fine, but the back one as I touch to "switch camera's" it simply doesn't show anything at all, it's just a grey screen! 

I tried to look for solution to this but nothing.

But it doesn't end there either; the second problem now is that the button to switch camera from front to back, isn't there anymore. So now I seemingly have a back camera that is useless now and just have a webcam (front) for now...

 

Thanks for reading my little problem, I hope someone here knows what's going on and help me out! Deeply appreciated~!

Answers

  • Karp-Acer_Retired
    Karp-Acer_Retired Member Posts: 2,599 Guru

    If you updated the OS to Windows 10, please note:

    If it does not apply, please let us know if anything was done differently to the device.

     

    Windows 10 is designed to be compatible with the vast majority of Windows 7 and Windows 8/8.1 devices -- so your device is most likely compatible.

    For details on your specific device and apps, you can use Get Windows 10 app to do a compatibility check. Click the menu in the upper left of the app and select “Check your PC” or “Your PC is good to go.” This displays any compatibility issues we find and recommends a resolution. While we don’t have info on every app or device in existence, it provides a comprehensive list of all known potential compatibility issues.


    After upgrading there are some devices that are not installed correctly - where can I find missing drivers?

    After upgrading to Windows 10, if there are any drivers that haven't been installed, please run Windows Update to install the appropriate drivers.


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