broken picture on start up

captainacer
captainacer Member Posts: 15 New User

just bought a acer xc704 and when it is started up the picture on the monitor is all broken up Smiley Mad and shakes about for about 2mins  and yes the vga cable is connected  correctly is there  a fault any help on this please

Answers

  • captainacer
    captainacer Member Posts: 15 New User

    ok i just bought this acer xc-704 i have  a dell studio desktop540 and it was okbut i looked a round for  anew desktop and thought i would try acer as i have an acer tablet which has been ok but so far the performence of the monitor on start up is very poor and this has happened straight from the box brand new and does not help on my opion  that acer is not  agood make  as this cost a few quid so my point is buyer beware even if it is just out the box will try and add picture to this moanIMG_20160926_174044.jpg  can i use hdmi lead from pc to monitorfor better picture on start up

  • captainacer
    captainacer Member Posts: 15 New User

    took my new xc704 back to store to get replacement as picture on start up was broken up and shaked for about 2mins no good for that cost of money acer get a grip on quality control

  • captainacer
    captainacer Member Posts: 15 New User

    well unboxed new replacment xc704 and all systems are a ok lets hope that it stays this way

  • Mary-Acer
    Mary-Acer Acer Crew Posts: 868 Acer Crew

    This is not a known issue. If you are using a known working VGA cable, we would recommend the system be serviced for this issue. Please contact the support location from http://www.acer.com/worldwide/. Select your country/region, select Support then Contact Us. 

  • captainacer
    captainacer Member Posts: 15 New User

    well here's an up date on my experience of buying an Acer desk top as i have said before was going to buy dell but hey just happened to be out of stock of the PC that i was going to buy so i took chance and bought Acer XC-704 and its been   a bit  of a sorry purchase having to take the first one back to be replaced  and due to work i have hardly used the replacement and boy o boy is it a slow slow slow bit of kit and  my advice to anyone would be give Acer a body swerve and buy another brand as you will be wasting your cash for a brand new PC windows ten to be so slow is unbelievable loading basic web browsing pages takes ages  and well i could go on but i have just been stung for large sum of cash and feel robbed so buyer beware  will post further update on PC performance but dont have any high hopes of improvments.