E5-575G webcam causes touchpad to lag

ComputersSuck

So after the update this morning and some errors with large cpu usage by System Interrupts, I decided to go ahead and factory reset my 1 month old Acer Aspire. Tonight when I attempted to Skype again, the webcam would cause my touchpad to start locking up and lag like crazy. I've used Skype dozens of times and never experienced this, so I have no clue what's causing it, whether it be some driver issue or because of the forced update that was put out this morning. I use the default MS driver for the touchpad because it doesn't seem that synaptics or elan drivers work properly (ie not at all).

philetus

Try here

http://community.acer.com/t5/E-and-M-Series-Laptops/Windows-10-Anniversary-Update-makes-touchpad-unusable/m-p/453976#U453976

ComputersSuck

I cannot get past the first step because regardless of which driver I install, synaptics and elan do not show under the driver list. Only HID-compliant mouse does. 

philetus

Check here and see if it says you have a Precision touchpad. I think you do in which case it's not a synaptics or elan
and you don't need their drivers.

http://www.digitalcitizen.life/how-configure-your-touchpad-windows-10

ComputersSuck

I do have a precision touchpad it seems, so you're correct. Looking at the steps in the post, this is the only one remaining I can try:

 

3. Disabled advanced I2c option in bios

 

I don't know anything about bios or how to navigate to this. 

 

edit: I also want to add that when I tried a USB mouse when the camera/touchpad issue begins, it doesn't affect it at all. 

ComputersSuck

I went into the bios and set my mouse to basic instead of advanced. It screwed up the touchpad completely. I keep trying to boot back into bios and it won't work.

 

WTF

philetus

There is no reason setting the trackpad to basic would affect booting into bios. If you disabled 12c, re-enable it and reboot.

In devive manager, click Display Adapter and expand it, right click your Display driver, choose update driver software and see if it finds an update.

 

ComputersSuck

It seems that when I host the call and turn on cam, my mouse will begin to lag after 30 seconds or so. If the other party hosts, my touchpad will not lag. I have no idea what the problem is. 

philetus

Try Device Manager/Imaging devices/ right click on camera and choose update driver software and see if it finds an update.

ComputersSuck

It says it's up to date.