WDF_VIOLATION

RodSalinas
RodSalinas Member Posts: 1 New User

  I purchase a New Acer Laptop 8 days ago (First Acer in 20 years).   Today it shut down three times showing a WDF_VIOLATION message.   I contacted Tech Support and they tried to solve it asking me to reinstall windows without any explanation (it is a Call Center with no real Specialists I guess).      

I cannot proceed to a Windows restoration, because after all the automatic windows updates I would have to passthroght again, I will get to the same place…   I took me 2 days to install every software I need in this laptop, and I simply cannot spend another 2 days..     

 

I will appreciate Acer Tech Support to explain the problem nature, and help me to solve it (not just asking to restore windows).   

 

Regards.

 

Rod SG

Answers