Aspire V7-482pg Repair Request under Extended Warranty

zackh
zackh Member Posts: 11 New User

I'm just going to skip the middle man of dealing with Tech Support.  I'm sure they're sincere, but there is a language barrier since I am a native American English Speaker.  That's beside the point.  

 

Basically the TL;DR is that my computer freezes a lot, and it seems to be related to the hard drive.

A post describing problem in detail: Former Post

 

 

In the past, tech support has issued a repair request, but the desctiption I got back on the diagnostic report did not say correctly what the issue was, and the facility said the device was fine.  It is not.  

 

So, I was wondering if any Acer people would be able to help get the ball rolling on getting this thing finally fixed.

 

Thank you kindly in advanced,

Zackh 

Answers