Acer One 10 keyboard & touchpad disabled but USB & hard drive works

borzman
borzman Member Posts: 2 New User

Hi, I am not sure if i accidentally disabled my keyboard and touchpad but it does not work. At first I thought it was something about the dock connection but the system detects the hard drive and the usb port works.  Any help will be much appreciated. Thanks.

Answers

  • Karp-Acer_Retired
    Karp-Acer_Retired Member Posts: 2,599 Guru

    In this case try cleaning the contacts and a factory reset. If that doesnt fix, it might be a hardware issue.  We recommend contacting your local Support Organization and they will inform you of the process on how to set up the unit for repair.

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