Unused Acer A1-830 stuck on Acer screen

Maclowery

I purchased this tablet as a gift in August 2014 for my roommate. I had turned it on for all of about 10 minutes to ensure that it was working (it was), before giving it to her. Just the other day, we were cleaning, and she opens a box with a bunch of old mail. I found the tablet, and she sheepishly admits that she never even tried to turn it on.  So it's been completely unused for nearly 2 years on the dot.

 

I cannot get any kind of progress out of the thing. Can't get it to boot past the acer screen. Doing the volume up/power to recovery mode does not do anything - it simply goes to the acer screen as soon as that power button gets touched. I've held the power button for 45 seconds multiple times as well. If I plug in the tablet to charge (multiple working cords, power blocks and batteries tried, I have many android devices), it pops up the acer screen with no buttons pressed. I can hold the power button down to get the screen to go away. 

 

The thing must be drawing power, as I let it sit on that boot screen for 45 minutes. I'm stymied. Not sure how two years sitting unused would kill the tablet - why would it even get to the acer screen if it is dead? 

 

IronFly

Since you are not able to enter recovery, the last thing you can try is to open the tablet, disconnect the battery, wait for about 5 minutes and then try to charge it or boot.

Maclowery

Well, thank you for your quick response.

 

I pried open the back and carefully unplugged the battery connection and let it sit. No, nothing gets me past that screen. My next plan is to let it sit on this screen until whatever charge it got in my testing thisafternoon dies off, then see if something different happens. Do you think this is related to the many instances of deep sleep issues with the tablets? Again, I find it really odd that a piece of unused hardware would simply cease to work. I turned on my 25 year old game boy the other day with a new set of batteries and the thing happily came on for crying out loud.

 

It was a forgotten sunk cost, so I can't be too upset, but after spending an afternoon researching many people's similar problems, it will make me re-think using ACER products, to be sure, if I have to be worried that simple idle disuse can cause them to brick.

IronFly

check your PM