Acer M5-581T Ultrabook

perezgallego

On September 1, 2012 at Carrefour Malaga, Spain, I bought an Acer M3-581T-32364G34Mnkk. On January 5, moving the screen to see a movie in bed, the screen descrambled (stopped working).

On January 8, I sent him to fix under warranty to Barcelona Technical Service (the worst in the world Acer SAT). They said to me it has been a problem of misuse and I am convinced it is due to a hidden defect.

I just tell them that someone who is judge and stakeholder as they are, can not be neutral. I submit to a verdict goal of any technical authority.

 

P.S. If anyone has had problems with this laptop screen, please let me know 

 

[edited for privacy]

freeza

Good day

 

If its they are claiming its physical damage, than ask them to send photos. Physical damage on LCD and be caused internaly or externaly. eg. External: Close the lcd lid with a pen/pencil on keyboard. Internal: While there lcd is closed, an excessive amount of pressure being applied on LCD.

 

Regards,

Freeza