Aspire V5 won't get beyond logo screen...

HULKER
HULKER Member Posts: 1 New User

I want to give my laptop away and decided to use the security section.  I selected delete personal files anb said keep present opsys and run the wipe section also.  I said go and it started.  I came back about an hour later and it said 15% complete.  About two hours later it said 21% complete.  Hours and hours later it kept showing 21%.

 

I decided to stop it and the only way to do that was unplug battery and plug.  I plugged it back in and now all it does is cycle from logo to no logo.

 

Please, help.  I am dead.

 

Thanks in advance

Answers

  • benton582
    benton582 Member Posts: 213 Enthusiast WiFi Icon

    Assuming you have Windows 10, try loading a Windows 10 ISO into it and try to have it connect to the USB first, instead of the drive. When the logo appears, rapidly press F8 until you reach BIOS, then set it to the USB to boot first. You can repair and/or reinstall windows 10.