aspire e1 boot configuration data missing or contains errors

debgoogeg
debgoogeg Member Posts: 1 New User

Yesterday, my laptop fell off the end of my desk.  No visible damage to the laptoop, but I can not boot.  I get the error that configuraiton data missing or contains errors.  it says that one of my options is to insert a  Windows installation disc and restart the computer.  I do not have a disc.  Is there anything I can do to try to get my computer up and running.  I am past the warranty period, and I don't have any idea how much it would cost to send in to be fixed.

Answers

  • Mary-Acer
    Mary-Acer Acer Crew Posts: 868 Acer Crew

    Sounds like the hard drive may have become damaged when it was dropped. You can request an out of warranty repair by going to https://customercare.acer.com/customercare/. You will get an email with the out of warranty cost and number to call to set it up for service.