Predator 15 G9-591-Sound Distortion

ghentkatarn
ghentkatarn Member Posts: 7 New User

Hello.

 

I brought my laptop not too long ago, probably 1 or 1.5 months before.Unfortunately, our little boy dropped the laptop, causing the Kensington lock part crack open, so the whole body replaced at Acer Offical service, except the screen part.

 

Now the speakers sound very distorted, I can hear some parts of the notebook makes "zzzzzttt" vibration noise when you play any audio.

 

What may I do to prevent this Smiley Sad

Answers

  • Mary-Acer
    Mary-Acer Acer Crew Posts: 868 Acer Crew

    Likely this is a hardware issue caused by the system being dropped. We would recommend repair to get this resolved. Please contact the Acer support for your country for assistance with this.