I just got my Acer Chromebook R11, and everything seems to work fine except the microphone. I need to put my face right next to the mic and yell into it in order for it to pick up any audio. Is there a way to adjust the microphone volume? Thanks!
You can't adjust the mic volume level with ChromeOS. You can use an external mic/headset, speak louder or speak closer and towards the microphone hole, which is near the webcam camera lens on the top of the lid.
Hi -- I just bought an R11 Chromebook and its internal microphone also barely works. I tested it with a recording app, and it *barely* picks anything up. Very faint. I'd rather not have to use an external microphone. It's not adustable. Is this a defect? I wondering if I should go through the trouble of returning it and getting another, or are all R11's like that.
Mine was factory recertified (refurbished). I returned it and bought a new one. The microphone works on this one.
Hmm. I might get a second one, see if it works, and return one of them. Costco, so I shouldn't have any trouble.
That's ecaxtly what I did. Good luck.
I bought my Acer R11 last week and I have just discovered that I have exactly the same problem. OK Google doesn't pick anything up If I shout about 1 inch from the microphone and I can barely hear anything played back doing a Skype test call. Please post if you discover a fix and I'll do the same. Thanks.
Return it. That is not normal behavior.
Had the same problem last week. New R11 from Costco.com. Ran several mic tests from websites and compared results with other devices I own.
Exchanged it and no longer have this problem.
Must have been a bad batch of microphones.
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