Examples: Monday, today, last week, Mar 26, 3/26/04

wifi not working while using power cable

Dear Forum Members,

 

I am using Aspire V3-371. I realized lately that I cannot connect to wifi networks while using power cable.

 

OS: Win 8.1 64bit

The WiFi adapter: Qualcomm Atheros QCA61x4 Wireless Network Adapter

The device driver is up to date according to the message I get when I try to update the driver from device manager.

 

Since some people talk about power settings causing somewhat similar problem, I checked and changed it in multiple ways - at Hi Performance/ Balance/ Saving modes, and detailed setting for WiFi network adapter either at "Maximum Performance" or "Power Saving (Hi)" In any combination of those, I cannot connect WiFi while using power cable. When I take off the power cable and run off the battery, I can reconnect to WiFi.

 

I have the same problem with multiple access points, so it should not be the problem with WiFi router.

 

Your help would be highly appreciated.

 

Best,

 

t

FAQ & Answers

  • Acer-MaryAcer-Mary Posts: 871Acer Crew Acer Crew

    If wifi on AC power worked before and now it doesn't, this appears to be a hardware issue. We would recommend it be serviced to check out the mainboard.

  • tw07tw07 Posts: 2Member

    Dear Acer-Mary,

     

    Thank you for your advice. I have no recollection if this trouble existed from the very beginning. Once I and my PC become ready, I will send it to repair as you suggest.

     

    Best,

     

    t

     

Sign In or Register to comment.

Who's Online in this Category2

Afiqz99
Afiqz99
JackE
JackE

Join in, share your experience!

It looks like you're new here. If you want to get involved, click one of these buttons!

New Here?

So, what are the rules of this place? Check out our Acer Community User Agreement. Register to get all the benefits of being a member! Get social and introduce yourself in our Welcome Forum, or learn about our ACE Program and What's Happening at Acer.

Assistance by Acer


Drivers &
Manuals

Acer
Answers

Get Product Information
( only)

Acer Support
Videos