Battery problem V5 573G

Jurjee
Jurjee Member Posts: 2 New User

The battery suddenly stopped working of my V5 573G (i5-4210U, GTX850m). So I ordered a new one, which worked great but after a week or two it also suddenly stopped working. Both times it just happened out of the blue. Could the problem lay within my laptop or did I just have bad luck with my batteries?

 

The laptop is not used often as I own a good desktop. So most of the times it was used around 8 hours a week. 

 

Thanks in advance!

Answers

  • Mary-Acer
    Mary-Acer Acer Crew Posts: 868 Acer Crew

    Assuming the replacement battery is one designed for this model, it is not normal for the battery to fail in two weeks. If the system powers on and functions on AC power, there may be a problem with the mainboard which would require service.