I am horrified!!!!!

Angel1128
Angel1128 Member Posts: 8 New User

I have bought acer Computers for years! Iam I love the computer up untill they came out with windows 10. That softwear is not worth the money people are paying for it. I have had a total of 5 computers that have black screens and that happened right after I had put windows 10 on them. Now I'm trying to take my only running laptop back to windows 8.1 witch is the original opperarating system that came with my computer and microsoft blocks my product key and said I had abused the privilage. I can not get my acer computer to activate because of this. What should I do Sue?????? They was in my mchine and was all into my info and I do not appereciate it one bit. I have the original product key I bought it when I bought my computer they have no right to just block anyone!!!!!!!!!

Answers

  • Mary-Acer
    Mary-Acer Acer Crew Posts: 868 Acer Crew

    Sorry to hear you are having problems with your Acer product. If you could send a private message with the serial number of the system you cannot restore, we'll see what we can do to help you.