I have a Switch SW5 012 which has died on me. How do I get data off as can't find hardrive.

SJayB
SJayB Member Posts: 1 New User

I have a data SW5 012 that died on me.  Sent to acer but will cost to much to fix.  They said I could still get information off hardrive but on opening up I can't see it!  How do I get the data from the device?

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    It depends if your model had the 500GB HDD on keyboard dock, this is the only one you can recover data.

    the SW5-012 has an eMMC as system storage and is soldered to the mainboard.

    I'm not an Acer employee.