Unable to recover "My Acer" password

micahicross
micahicross Member Posts: 2 New User

Hello, 

 

I am trying to access "My Acer" on the website.  I click the recover password button and it sends me a link however, every time I type in the new password to reset it too it says "An error has occured".  Any help is greatly appreciated.

Comments

  • Kathy-1
    Kathy-1 Member Posts: 167 Die Hard WiFi Icon

    Hi micahicross,

     

    Since we're not able to help you out here, could you please send a private message to our Community Admin Acer-Brad with a description of the problem (including any information he would need such as the email address your Acer ID is using).

     

    Thanks much!

  • micahicross
    micahicross Member Posts: 2 New User

    I sent the private message on 07/29/2016 but the message is still showing as "un-read".  About how long does it take to get a response?