battery on my acer 5251 will not charge beyond 12%.

fspalmis1
fspalmis1 Member Posts: 1 New User

I have already updated to the latest Bios version, which is 2.14.  I am using Windows 7 64bit.

I see it charge up to 12% and then stop.  Is there a solution to this besides buying a new battery?

Thanks everyone.

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    Unfortunately, I do not know of a quick fix you can try to resolve this issue. It sounds as if the battery may no longer be able to fully charge. You can order a battery at http://store.acer.com, or contact Acer support for your region to inquire about ordering a new battery.

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