acer z520 cant charge nor open but the battery is still okay what should I do?

yman0280
yman0280 Member Posts: 1 New User

hi acer com

i need help im getting trouble with my phone. my phone is still okay and then when my sister played on it till it drain to 0%. it wont on(start) nor charge anymore. so i search all the topics on net but non of them work. i tried the 10 sec power botton, the troubleshoot through pc but my pc cant recognize my phone. also i have check my batter and it is still okay coz my brother and I had the same model of phone and my battery work on his.

i hope you can reply asap

thank Smiley Wink 

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    if battery is ok and your device can't be recognised by PC, the only thing you can do is to contact Acer support service if still in warranty.

    I'm not an Acer employee.
  • ladypinky050291
    ladypinky050291 Member Posts: 1 New User

    CAN I ORDER A BATTERY OF ACER Z520..I CANT USE MY PHONE PROPERLY THE TECHNICIAN TOD ME THAT I NEED TO REPLACE MY BATTERY FOR A NEW ONE..HOW CAN I ORDER?