Hi. My acer aspire one laptop won't load further than the Windows xp page. what do i do?

lani1986
lani1986 Member Posts: 1 New User

Hi. My mane is Alyana. I have an Acer Aspire One mini laptop. It was working for quite a while yesterday, then all of a sudden, it froze. When i went to turn it back on, a black screen with write lettering came up. Then i hit the Start Windows Normally button, and when i did, it would go to the WIndows XP page with the blue line going across like it's loading, but then it'll like stuck there, and it won't go any further. 

 

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