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dolby digital plus not working

unhappy55unhappy55 Posts: 5Member

my dolby digital plus stopped working...keeps saying could not start cause of driver and to reset computer to fix issue. restarted computer but still get same error message. what can i do to fix this. my comp is acer all in one zc-606

FAQ & Answers

  • Acer-JoseAcer-Jose Posts: 767Administrator Community Administrator

    Hello unhappy55,

     

    Try reinstalling the Audio driver for your unit from the Drivers and Manuals page.

  • unhappy55unhappy55 Posts: 5Member

    i already tried that and still not workink

  • Acer-JoseAcer-Jose Posts: 767Administrator Community Administrator

    Could you post a screenshot of the error message that is popping up?

  • IronFlyIronFly Posts: 17,942ACE Trailblazer

    i would uninstall audio driver from Programs and Features, reboot and then re-install using the downloaded driver.

     

    keep in mind, that (if you use) AVG had some issues in the past, deleting audio/dolby drivers as virus (false positive).

    I'm not an Acer employee.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
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